Track Package with Tracking Number
They may be able to confirm the parcel’s last scanned location or escalate it internally if it appears stuck. Once your item is officially declared lost, the seller or carrier will usually offer a replacement or refund, depending on their policy. Start by reporting the issue to the seller or carrier. If your parcel goes missing, start a lost-parcel investigation as soon as possible. Whether your parcel is missing, delayed, or arrives in poor condition, there are clear steps you can take to resolve the issue quickly.
If the status doesn’t change for several days, checking the tracking updates or contacting the carrier with your tracking number can help you understand the next steps. If you already have the tracking number and want more information, you can check directly with the carrier or check your parcel status on 17TRACK. Your tracking number is the key to accessing real-time updates on your shipment. 17TRACK’s universal parcel tracking system can help you monitor the progress of your shipments in real time. Regardless of whether you’re tracking a courier parcel, freight load, or international jitago shipment, everything starts with a tracking number.
Find the right USPS products and services to mail your tax return. Get Started with Delivery Instructions for your package In select markets, recipients can also schedule Redelivery to a USPS® Smart Locker. Hold For Pickup allows the recipient to collect a package at the local Post Office. You can schedule the service for a minimum of 3 days and a maximum of 30 days in advance of your date or by 2 AM CST (Mon.–Sat.) on the start date.
Ship with USPS Ground Advantage®
- If you do not see the Change Delivery Instructions link, your package is not eligible for the Delivery Instructions service.
- Receive timely notifications and enjoy a seamless user experience with 12 billion+ tracking accuracy.
- You can check delivery progress only with your tracking number — order numbers cannot be used for shipment tracking.
- Track your packages with over 3100+ carriers, including USPS, UPS, DHL, FedEx.
- For domestic shipments, it’s usually best to wait 3–5 business days without an update before getting concerned.
- This service is vital for businesses handling large-scale transport, factory shipments, industrial goods, and long-distance supply chains.
You’ll see updates like flight departures, vessel movements, customs status, cargo released, and handover to the final-mile provider. It often moves through multiple carriers, ports, and customs processes. From the moment an order is confirmed, you can see updates like Order Confirmed, Processing, and Awaiting Pickup before the parcel even enters the courier network.
International shipping tracking
Each stage generates tracking updates that show whether the shipment is progressing normally or delayed for checks such as customs clearance. These scans automatically update the status and location in the tracking system, providing real-time visibility into the parcel’s journey. Allow users to enter tracking numbers to track packages directly on your page. Stay updated with real-time tracking for over 3100+ carriers in 33+ languages. Just track your package and select “Delivery Instructions.” You can request that your package be left with a neighbor or held at a Post Office for pickup.
Informed Delivery®
Either way, knowing your shipment whereabouts is essential. Or maybe you are a merchant managing hundreds of shipments? Enhance shopper experiences, reduce support requests, and boost repeat purchase opportunities with our powerful features.
From there, it may transfer to an airline or sea carrier, arrive at the destination country, pass through customs inspection, and enter the local courier network for final delivery. Upon check, you will know the package’s current location, status, and estimated delivery time. When a seller ships your order, the carrier assigns a unique tracking number to your package.
Think of package tracking as a live map for your shipment. Package tracking is a system that enables you to monitor the progress of your parcel at every step of its delivery journey. Track your packages with over 3100+ carriers, including USPS, UPS, DHL, FedEx. Access seamless, stable tracking data from 3100+ carriers (e.g. USPS, UPS, FedEx) via our API. Seamless integration & Stable tracking data from 3100+ carriers
Many freight networks also rely on GPS-equipped trucks, electronic logging devices, and EDI updates to push real-time status information into the tracking system. It gathers information from all carriers involved, keeping your tracking timeline complete even when the shipment changes hands. Use our online Click-N-Ship service to pay for postage, print your own shipping labels, and schedule a free package pickup. You might need to provide key documents like your order confirmation, proof of payment, shipping address, and screenshots of the latest tracking status.
Learn about all the ways to handle your incoming USPS® mail and packages and choose the best option. For international packages, gaps of 7 to 10 business days are normal due to long transit legs and customs checks. Logistics tracking numbers come in different formats depending on the carrier. To check your container’s status, enter the container number or booking number on the shipping line’s website.
Reserving a PO Box™ is a great way to get your mail when and where you want it. The temporary service is available for periods as short as 2 weeks and up to 1 year. For a weekly fee, you can have most mail sent to you each week with our Premium Forwarding Service Residential®. Going out of town or want to change where your mail is delivered? If your parcel arrives damaged, take clear photos of the outer packaging, inner packaging, and the damaged items themselves.
Get the free Informed Delivery® feature to track all your incoming packages automatically with email alerts. For the cost of additional postage, you can have your package sent to a different domestic address. If you have your tracking number, you can also schedule Redelivery via USPS Tracking®. Use the tracking barcode for your item and schedule Redelivery on a day that’s more convenient for you. For enhanced security, USPS now requires you to create or sign in to your USPS.com account to verify your identity and current address before submitting a new online USPS Hold Mail request. If you’re going out of town for a while, you can submit a USPS Hold Mail® request online and we’ll keep your mail safely at your local Post Office until you return.
It also helps to have screenshots of your latest tracking status and any messages you’ve exchanged with the seller or carrier. When asking for help, make sure you have your tracking number, order ID, and shipping address handy. Note that some packages may not be trackable in the destination country until you receive postal or courier notification. It is a unique identifier assigned to each parcel that lets you track package movement from dispatch to delivery. The tracking systems combine AIS vessel data, port terminal scans, and carrier event updates to show where the container is — even when it’s still on the ocean.
Briefly explain the issue, like no updates for several days or a package stuck at a certain checkpoint. Start by reaching out to the seller or store, as they can confirm your shipment details and contact the carrier if needed. If your tracking remains unchanged beyond these ranges, it’s reasonable to follow up. Economy shipping can take even longer, sometimes with quiet periods up to 2 or 3 weeks.